Refund policy

Summit Refreshers Merchandise Returns and Refunds
Our merchandise is printed to order. Please check the size guide, color, and delivery address before purchasing. We do not accept returns or exchanges for a change of mind or a size or color selected incorrectly by the customer, except where required by applicable law.
If your item arrives damaged, defective, misprinted, or different from what you ordered, email pitchforkgaming@gmail.com as soon as possible and within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the item. We will review the issue and arrange a replacement or refund for confirmed production or fulfillment errors.
For a missing package, contact us promptly with your order number and tracking details so we can investigate with our fulfillment partner. Please do not send items back without contacting us for instructions.
Approved refunds are returned to the original payment method. Your bank or payment provider determines when the refund appears.
This policy applies to merchandise orders, not beverage service or event bookings, and does not limit rights you have under applicable consumer law.